Shipping & Returns

Thanks for shopping with us!

We offer returns for a full refund within 14 days of purchase for in stock items. All returns are subject to a 15% restocking fee. Shipping charges will not be refunded.

Special order items may only be returned if they are damaged or defective.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Contact us at info@industrialpowerrental.ca for questions related to refunds and returns.